Can't get into your account? Work through these steps to get back in.
1
Check your email address
Make sure you're using the exact email you signed up with. Even one wrong character will stop you from getting in.
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Try checking your inbox for the welcome email from Bynli — the address it was sent to is the one tied to your account.
2
Check your password
Passwords are case-sensitive, so "Password1" and "password1" are different. Make sure Caps Lock isn't on.
3
Try a different browser
Sometimes browser extensions or saved data cause login issues. Try opening Bynli in a different browser or in a private/incognito window.
4
Clear your browser cache
Old cached data can sometimes interfere. Clear your browser's cache and cookies, then try logging in again.
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In most browsers: Settings > Privacy > Clear browsing data.
5
Contact support
If none of the above works, email us at hello@bynli.com with your name and the email address on your account. We'll get you back in as quickly as possible.